§ 1 General

1. EES European Eco Service GmbH (hereinafter referred to as Green-Zones) operates various internet portals for commercial purposes under the name Green-Zones and offers customers environmental badges and registrations for various countries in its online order shops. The environmental badges and registrations are issued by companies and authorities licensed for this purpose in the respective country.

2. These General Terms and Conditions of Business (as amended) shall apply to business relationships of any kind between EES European Eco Service GmbH, Helmholtzstr. 2-9, 10587 Berlin and the customer. Customers may be businesses or consumers. A consumer shall mean any natural person who concludes a legal transaction for purposes that can be primarily attributed neither to a trade nor a profession (§ 13 of the German Civil Code). A business shall mean a natural or legal person or a partnership with legal capacity which, in concluding a legal transaction, is acting in the exercise of its trade or profession (§ 14 of the German Civil Code).

3. The product display in the online store does not constitute a legally binding offer. By clicking ‘Place Order’, the customer makes a legally binding commitment to purchase. The customer shall receive an order confirmation immediately after the order has been submitted. The purchase contract is thus concluded. The contract is stored, and the order data and General Terms and Conditions are sent to the customer by email.

4. The contractual language is German.

§ 2 Delivery

1. if the customer is an entrepreneur (§ 14 BGB), delivery is always at the customer's risk. This also applies to partial deliveries. Delivery shall be made to the delivery address specified by the customer.

2. for standard delivery (tracking shipment), we charge a flat-rate shipping fee of €4.95. All other delivery methods (e.g. express) are charged separately and must be expressly selected by the customer. Prices according to shipping conditions.

3. in the event of undeliverability due to an incorrect delivery address provided by the customer, we reserve the right to charge the customer for the costs of re-delivery and any storage and return costs incurred. The re-delivery will only take place after these additional costs have been paid by the customer.

§ 3 right of revocation

According to § 312g paragraph 2 no. 1 BGB the right of revocation does not apply to contracts for the supply of products for which the production is based on an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer and which are therefore not prefabricated.

§ 4 Warranty and compensation

1. Defects or any other damage caused by negligent or improper treatment of the goods, improper installation, the use of unsuitable accessories or changes made to the original parts by the customer or a third party not commissioned by Green-Zones is not covered by the warranty.

2. Warranty formalities is carried out in congruence with the legal regulations.

§ 5 Due date and payment terms

1. The following payment methods are available in our shop:

Payment in advance
If you choose Payment in advance / bank transfer, you will get our bank details in a separate email.
We will send your goods after we got the payment.

Credit card
By submitting the order, you also submit your credit card details.

After your legitimation as a legal cardholder, we request your credit card company to initiate the payment transaction immediately after ordering. The payment transaction is automatically carried out by the credit card company and your card is debited.

PayPal 
For PayPal direct debit or credit card you need a PayPal account. Log in or create a new account to confirm the payment. There are no additional costs except for possible exchange rate fees or credit card fees. PayPal Terms of Use and Buyer Protection Policy can be found here.

2. Foreign currency payments shall be credited according to our bank statement. The bank fees must be borne by the customer.

3. If the customer falls into default on the payment of the purchase price, interest is paid on the total purchase price at five percentage points above the respective base rate for the duration of the delay. If Green-Zones is able to prove that greater damages were suffered as a result of the default, Green-Zones shall be entitled to assert the corresponding claims on these grounds.

§ 6 Disclaimer

1. we manufacture and distribute environmental badges and registrations in accordance with the applicable legal requirements. The correct use and affixing of the environmental sticker is the sole responsibility of the customer.

2. we assume no liability for fines, warning fines, administrative fines or similar official sanctions imposed on the customer in connection with the use of our environmental badges and registration. This applies in particular, but not exclusively, to

a) Incorrect affixing of the sticker to the vehicle
b) Use of the vehicle in environmental zones for which the affixed sticker is not sufficient or intended.
c) Use of the digital sticker or the digital test report instead of the official environmental sticker.
d) Failure to purchase or affix a required environmental sticker.

3. the customer is obliged to inform himself about the valid sticker category for his vehicle and about the regulations of the respective environmental zones. We shall not be liable for errors resulting from incorrect or incomplete information provided by the customer when placing the order.

4. the use of our environmental stickers and registrations does not release the customer from his obligation to comply with the applicable traffic regulations and environmental zone regulations. The customer is solely responsible for the lawful use of the environmental sticker and his vehicle.

5. we shall be liable without limitation for damages resulting from injury to life, body or health which are based on an intentional or negligent breach of duty on our part, our legal representatives or our vicarious agents.

6. we shall only be liable for other damages if they are based on an intentional or grossly negligent breach of duty on our part, on the part of our legal representatives or vicarious agents.

7. any further liability is excluded regardless of the legal nature of the asserted claim. This also applies in particular to tortious claims or claims for reimbursement of futile expenses instead of performance.

8. the above limitations of liability shall not apply if we have fraudulently concealed a defect or have assumed a guarantee for the quality of the environmental badge. Claims under the Product Liability Act remain unaffected.

§ 7 Place of fulfilment and place of jurisdiction

1. The law of the Federal Republic of Germany shall apply with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. Should the purchaser also be the consumer, this only applies to the extent that they do not lose the protection of binding legal provisions of their state of usual residence.

2. If the customer is a merchant, legal person governed by public law, is the exclusive place of jurisdiction and fulfilment for any disputes directly or indirectly Berlin, Germany.

§ 8 Online dispute resolution

Online dispute resolution under Article 14 (1) of the ODR: The European Commission provides a platform for online dispute settlement (OS), which can be found at ec.europa.eu/consumers/odr/.

§ 9 Closing provision

If any of these provisions cannot be applied for whatever reason, this shall not affect the validity of the remaining provisions.