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Green-Zones.eu › Service › FAQ

FAQ

Here are answers to the most frequently asked questions.

We need your registration number, the country of registration and a copy of your vehicle registration document.

Sure! In our Multishop you can order all available stickers and registrations for up to 10 vehicles.

If we have not yet finished processing your order, you can cancel it. Afterwards, this is no longer possible due to the individually produced stickers or registration.

The shipping costs for standard shipping are free of charge worldwide. In addition, depending on the product and delivery address, you can choose between registered mail and express delivery.

 

Standard shipping: We send your order by regular mail without tracking number.

Registered mail: We send your order by registered mail with a tracking number. So you can always track where your sticker is and nothing can get lost. There is a surcharge of 4,95 € for registered mail.

Express shipping: We ship your order with DHL Express. Delivery is guaranteed the next day (Monday - Friday). This service is only possible with a delivery address in Germany (hotel, address at holiday or work location) and only in combination with express processing. For express delivery we charge an extra fee of 29,95 €.

If we have not yet finished processing your order, the delivery address can be changed. Please contact us with your customer or order number.